Church Parking Lot
I work for a group home, and one Saturday evening I drove two of the residents to Mass. After a particularly stressful service, I was backing the comapny van out of the parking lot and I scraped against another car.
The people who owned the car came out of church just as this was happening, and they helped me to back the car the rest of the way out without further harming either car. The woman who owned the car saw that I was extemely stressed by this situation and instead of yelling at me she gave me a hug and told me that it was "only a car."
Hearing her say this helped more than anything anyone else could have done! Knowing that I didn't do a lot of damage to either car and that the people who owned the car weren't upset made the situation much less stressful.